At Modestine®, every order is treated as a sacred exchange. To ensure the highest integrity and security in processing, please review the following policies prior to placing your order.
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Order Processing Times
Please allow up to 5 business days for your order to be processed. You will receive a shipping confirmation email once your order has been dispatched.
If you have not received your shipping confirmation after 5 business days, kindly email info@bymodestine.com with your order number in the subject line.
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Domestic & International Shipping
We currently offer shipping within the United States of America. For international inquiries, please contact info@bymodestine.com and our team will review on a case-by-case basis.
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Shipping Costs
Shipping rates are calculated by USPS based on package weight and destination. You will see all applicable costs at checkout before confirming your order.
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Secure Ordering & Fraud Protection
Modestine® processes orders exclusively through our secure website at www.bymodestine.com
We do not accept orders through Instagram DMs, social media, text, phone, or email. Any attempt to place orders through unauthorized channels is considered invalid and may be reported as attempted fraud.
Modestine® is not responsible for any orders placed outside our official website.
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Delayed or Lost Packages
Once your order has shipped, you will receive a tracking number. Modestine® assumes no responsibility for postal delays, lost packages, or delivery issues caused by USPS or other carriers.
If your package is delayed or missing, please contact USPS directly using your tracking number.
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Returns, Exchanges & Cancellations
Due to the intimate and sacred nature of our wellness and ritual products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been shipped. We appreciate your understanding as we uphold the purity and integrity of each item offered.
Updated October 2025